Your privacy matters to us. This policy explains what information we collect and how we use it.
THE REI LOAN DOC LLC ("Company," "we," "us," or "our") operates this website as an advertising marketplace that connects borrowers with lenders. This Privacy Policy describes how we collect, use, disclose, and protect information you provide when you use our Site. By using this Site, you agree to the collection and use of information in accordance with this policy.
When you submit a loan request through our Site or mobile app, you provide:
We do not collect Social Security numbers, bank account or routing numbers, or government-issued identification numbers. Lenders in our network may request additional information directly from you on their own websites; that collection is governed by their privacy policies, not ours.
When you visit this website, we automatically collect basic technical data: IP address, browser type, operating system, referring URLs, pages visited, and time on site. We use cookies and similar technologies for this purpose. We do not currently use third-party advertising analytics on this Site.
When you use the REI LOAN DOC mobile app, the app automatically transmits to us:
The app does not access your contacts, photos, calendar, microphone, camera, or precise GPS location, and does not contain any third-party advertising or analytics SDKs.
We use your information to:
With Lenders and Partners: By submitting a loan request, you expressly consent to our sharing your personal and financial information with multiple lenders, lending partners, and marketing organizations in our network. These parties may contact you by phone, email, text message, or mail — including using automated dialing systems — about loan products and related services.
Service Providers: We may share information with vendors and service providers who assist us in operating our Site, subject to confidentiality agreements.
Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of our Company, users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
How we are compensated and what this means under state privacy laws: Our service is funded by compensation we receive from lenders and lending partners in our network when borrowers are matched with their offers. Under the California Consumer Privacy Act (CCPA/CPRA) and similar state privacy laws (including those of Virginia, Colorado, Connecticut, and Utah), this transfer of personal information for valuable consideration may be considered a 'sale' or 'sharing' of personal information.
California, Virginia, Colorado, Connecticut, and Utah residents have the right to opt out of this sale/sharing. To exercise this right, visit our Do Not Sell My Personal Information page or contact us at [email protected].
We do not transfer your information to third parties for purposes unrelated to your loan request without your explicit consent.
The Site uses a small number of strictly necessary cookies to support basic functionality. We do not currently run third-party advertising trackers or third-party analytics products (such as Google Analytics) on the Site. You can control cookie settings through your browser; disabling cookies may limit certain Site features.
We implement industry-standard security measures, including 256-bit SSL encryption, to protect your information during transmission. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, and you transmit information at your own risk.
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
This Site is intended for adults (18 years of age or older). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information. Please visit our CCPA / Do Not Sell My Information page to exercise these rights.
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send, or by contacting us directly. Note that opting out of marketing communications does not affect transactional communications related to your loan request.
To request access to, correction of, or deletion of your personal information, contact us at the address below.
We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last Updated" date above. Your continued use of the Site after any changes constitutes acceptance of the revised Policy.
For privacy-related questions or requests, contact us at:
THE REI LOAN DOC LLC
284 Pinestraw Cir
Altamonte Springs, FL 32714
[email protected]